8 Greatest Customer Service Stories You've Ever Heard of

4226 People Viewed - about 36 months ago Life

Pay twelve dollar and get to know if there was anyone died in your house?

Though it may sounds a little creepy, but the customer service can be great if it really helps.

There are more stories about awesome customer services we haven't heard of yet, and these 9 are going to get you amazed too.

1. The train passenger with no toilet paper who was saved by twitter

An unlucky pooper who found himself in the stall on his train without toilet paper was recently saved by the power of Twitter and awesome customer service.

It seems that 16-year-old Adam Greenwood was traveling on Virgin Trains when he found himself in the no-TP predicament. Left with no other option, Ol' Train-Pooper decided to tweet the company as a gag.

However, the gag turned into a real life problem solved when Virgin Trains wrote back, “Which coach, Adam?”

Like Santa on Christmas morning, he was delivered a new roll and posteda picture of the roll on Instagram to prove it!

2. The Amazon Rep who had the funniest Norse Mythology themed chat with a customer and solved his problem

A chat between an Amazon customer service representative and a customer whose book hasn't arrived on time will probably restore your faith in the power of the Norse gods.

It all starts when the Amazon rep introduces himself as "Thor," and a customer asks to play his father, Odin. The conversation just gets better from there.

After the two sort out the book delivery issue, they resort back to modern-day speak. In response to Odin's gratefulness, Amazon Thor responds: "Anytime, bro."

3. The airline who surprised passengers with Christmas gifts after they reached their destination

During Christmas 2014, Canadian airline WestJet found out passengers' Christmas wishes thanks to a virtual Santa in terminals at two airports.

When the selected flights landed in Calgary, passengers were taken to a special baggage claim area, where packages containing the gifts they had asked for — ranging from big-screen TVs to tablets to snowboards to socks and underwear — filled a conveyor belt.

4. The Lego customer service rep who provided the best solution for a seven-year-old kid who had lost a LEGO figure

In 2013, one poor kid lost a LEGO figure and wrote to the toy manufacturer for help. He got a fantastic reply.

His dad (@simonapps) posted the exchange between his son and LEGO and you'll understand why it's gone viral as you read it.

5. The Disney performer who takes his job very seriously and won't break character

Anyone who has ever been to a Disney theme park knows the performers playing well-loved characters take their jobs very seriously – they never, ever break character.

When one customer at Disney World in Florida challenges Gaston to a push-up contest, he gladly accepts.

While the challenger manages a series of slow push-ups, Gaston zips through a series of fast exercises, to cheers from the crowd.

"He looks like he's struggling, perhaps he needs a hand," says Gaston, embarking on a set of one-handed push-ups.

The video has had over seven million views since it was uploaded on January 2, 2014 and the employee's dedication his job has elicited positive comments.

6. Taco Bell has 10,000 tacos deliverd to Alaska by helicopter after town was victim of hoax

In 2012, a helicopter was sent to a remote Alaska town bearing a Taco Bell truck, which in turn was bearing ingredients for 10,000 Doritos Locos tacos.

A month prior to the stunt, fliers trumpeting the chain's debut in Bethel got residents salivating. After all, cheap Mexican-style food in the land of sled dogs and sub-zero temperatures isn't exactly easy to come by.

Instead of seasoned beef, Bethel citizens ended up with the taste of dust when the promise of Taco Bell turned out to be a hoax.

When Taco Bell executives learned of the cruel joke, they sent a free consolation package bearing 950 pounds of beef, 500 pounds of sour cream, 300 pounds of tomatoes, 300 pounds of lettuce and 150 pounds of cheddar cheese.

7. The multinational grocery costumer service rep who responded to a poem with a poem of their own

When two students from St. Andrews turned up to their local Tescos only to discover their favourite popcorn was no longer stocked, they decided to take the matter into their own hands by writing a poem.

Almost two months later, Tesco responded with a poem of their own.

The students still both keenly feel the loss of the popcorn in the store, but added, “With the help of the £10 voucher we have found solace in our sorrow.”

8. The WoW In-Game Support rep who helped user with math problem

This is alleged screenshot a user sent the World of Warcraft in-game customer support of a calculus problem he needed to finish before he could get his game on, and the response he received.

Perhaps this awesome customer service was one of the reasons that WOW could be so successful for years.

(source: oddee)

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